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Istana’s single-client model is built on a simple clinical conviction: that the people we treat recover better when everything is arranged around them alone. Here is why.

Treatment built around you, not a template

You arrive with your own history, your own circumstances and your own reasons for being here. Your programme is designed specifically around them, rather than fitting you into a fixed, one-size-fits-all schedule that may have little to do with what you actually need.

Working one-to-one allows a far deeper relationship with your psychotherapist. In a private, unhurried setting, the work can reach the core issues — and stay with them — in a way that a shared timetable rarely permits.

The space to recover

A group environment puts you among people with whom you may have nothing in common, navigating their crises alongside your own. Privacy removes that. It gives you the physical and emotional room to do the work without the distraction, and without the quiet performance that being among others always demands.

Activities are yours alone, chosen with you, rather than carrying the slightly demeaning feel of a group outing. You have the space to rediscover old interests and develop new ones under genuine expert guidance, at your own pace.

And rather than sharing rooms or communal areas, you have your own private villa, arranged to your preferences. There is no prospect of being seen, no managing of who knows what — only the confidentiality that makes it possible to set everything else down.

A message from Dr Jeremy Alford, Clinical Director

Mental health accounts for roughly a third of adult health problems worldwide. After years of searching for a more effective way to treat the people who come to us, I have arrived at a clear conclusion: working with one client at a time, in an environment that is genuinely conducive to healing, creates the conditions for the most effective treatment and the most sustainable recovery.

Every client is carefully assessed before they arrive, so that the programme and the team are tailored precisely to their needs. The specialists are selected for that individual, and the schedule is built with them in mind.

Group residential treatment has real benefits, and I would never suggest otherwise. But for the people we serve, those benefits are often out of reach. Being treated alongside others — particularly when presentations are mixed — can be difficult, and at times counterproductive, for someone whose circumstances demand privacy and whose recovery depends on feeling genuinely safe. For them, the highly individualised nature of single-client care is not a luxury. It is what makes the work possible.

Our mental health is the foundation of a full and harmonious life. That is why we take this bespoke approach as far as it can go, in every area, to give each person the best possible chance of lasting recovery.

Speak with us

You are welcome to arrange a private conversation with Jeremy to discuss how we might help. WhatsApp us or request a call. We respond personally, promptly and in complete confidence.

A message from Dr Jeremy Alford, Istana Clinical Director

Mental health accounts for about one-third of adult health problems globally. Our continued search for a more effective solution has led us to the conclusion that working with one client at a time set in the most luxurious and naturally conducive environment for healing sets the stage for maximum treatment efficiency and sustainable recovery.

Our unique approach makes Istana the ideal location for any high-profile individual to find refuge in order to address and overcome the complexities of addiction and mental health. We take great pride to ensure that every client that comes to us is treated with the utmost privacy, adhering to the highest standards of care and excellence in an environment away from the glare and pressure of their usual daily routines.

All clients are carefully assessed prior to their arrival so that we can ensure that their program and treatment is specifically tailored to their need. A complete schedule is devised with our team of experts that are carefully selected to offer our clients the treatment and recovery that each client deserves.

Although there are positive benefits to group residential treatment services for addiction and mental health, we know that single-client rehabs are as effective, if not even more effective due to their highly customised nature. Having to work with other clients in the same service can prove to be very challenging and not always adequate, especially when client issues are mixed.

Our mental health is the most important aspect of our life. Without it, we would not be able to live a full and harmonious life. It is therefore the reason we take our chosen bespoke service to the highest level in every area in order to ensure that all our clients are firmly set on the path to sustainable recovery.

You are welcome to contact us to arrange a private conversation with Jeremy to discuss how we can help you.

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